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Desktop Production Standards  Order # 422

 2006 Desktop Production
Time Standards—
 4th Edition

 Measurement Criteria for Flat Rate Pricing
 ISBN 1-930199-42-2,
 with charts, tables, and extensive index.
 
 $49.95 (U.S.) ($37.00 in PDF)

This book answers the question, "How Long?"

The Facts
The Opportunities
Table of Contents
Index

The Facts

o New customers usually ask two questions: "How much?" and "How long?"
o Knowing how long it should take helps you better manage resources.
o Metrics help you recognize inefficiency and maximize productivity.
o With time and cost known, you can set prices for profit and not loss.
o Most operators don't know how long it "should" take to perform tasks.



The Opportunity

o Generate accurate time estimates.
o Know how long it takes to produce work.
o Develop custom time standards for every service you sell.
o Quickly recognize work process inefficiency.
o Maximize employee and machine productivity.


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Table of Contents
I. Introduction
Why a Book on Time?
How the Data Was Collected
II. Machine Standards
Developing the Model
Typical Machine Standard Output Times
Printers
Other Output Devices
Scanners
Forms for Developing Machine Standards
III. Operator Standards
What Jobs are Covered
Measurement Units
NAPL Production Standards
ESA Production Standards
Research-Based Statistical Times
– Front End Processes
– Design
– Layout & Production
– Camera/Film
– Multimedia
– Web Services
– Software & Other Services
– Other Time Data
IV. Developing Custom Job Time Standards
– What to Measure
– How to Measure Performance
– Nubmer of Measurements to Take
Factors Affecting Performance Times
Measuring Learning Curve
Example 1: Simple Timing Model
Example 2: Complex Timing Model
Using Times to Estimate Project Cost
Developing A Production Baseline
V. Glossary of Definitions
VI. Appendix
Standard Job Turnaround Times
Raw Operator Performance Times
VII. Index


holding the center        Index

1-page web sites - 122
10-page web sites - 127
15-page web sites - 127
2-page web sites - 123,162
3-page web sites - 124
4-page web sites - 125,162
5-page web sites - 126
24-hour turnaround - 131, 251
ABSSI/ESA - 49
activity time tracking form - 173
ad copy writing - 83
additional web pages - 129
admin support - 132,162, 204, 252
advertising - 93, 205, 297, 267
alteration - 190
animation - 204
appendix - 193
archiving - 205
article writing - 83,157
association mgmt - 134, 206, 252
audio book writing - 157
audio services - 110, 204, 251
average type - 190
award writing - 157
b/w copying jobs - 266
b/w inkjet printing - 266
banner ads - 281
baseline standards - 186
billing services - 134, 206, 252
binding - 195
blog writing - 157
book covers - 94, 268
book des & layout - 218
book interiors - 95, 268
book writing - 157
bookkeeping - 135, 206, 253
braille printers - 29
broadcast e-mail - 136, 206, 253
broadcast faxing - 136, 207, 254
brochure writing - 84,157
brochures - 96, 269
bulk mailing - 207, 254
business cards - 97, 270
business consulting - 54,155, 223
business plan - 157, 161
business writing - 84,157, 247
camera/film svcs - 110,161, 193
career coaching - 54, 223
catalogs - 98, 218, 270
CD production - 204
certifications - 207
charts - 98, 270
coaching - 207, 254
collating - 195
color proofers - 24, 25
comp - 190
company programs - 207
consulting - 53, 155, 195
content editing - 61, 227
content generation - 282
conversion to PDF - 57, 225
copy editing - 61, 228
copywriting - 82,158
corporate comm writing - 158
correction - 190
coupons - 218
cover letter writing - 85
critiquing - 57,155, 196, 225
curriculum writing - 158
custom graphics - 190
custom programming - 130, 278
customer service - 137, 207, 254
data entry - 58, 191, 196, 226
database maintenance - 137, 207, 254
databases - 113, 193, 282
design - 89,161, 193
design svcs - 194
desktop presentations - 99, 161, 218, 270
developing custom time stds - 163
developing the model - 8
dictation - 59, 197, 227
digital audio - 204
digital photography - 110,161, 193
direct mail packages - 99, 271
direct mail svcs - 138, 208, 255
directories - 100, 219, 271
directory writing - 158
display ads - 100, 271
domain name registration - 113, 282
DTP layout - 92, 219, 266
duplication svc - 208
dye sublimation printers - 24
e-book writing - 86
e-commerce - 119, 161, 284
e-commerce site - 128, 292
editing - 60,155, 190, 197
electronic labeling systems - 29
e-mail mgmt - 138, 208, 256
e-mail svcs - 138, 209, 256
embossing printers - 29
enhanced word processing - 80, 229
event coordination - 139, 209, 256
event mgmt - 209
e-zines - 114, 292
factors affecting performance -166
fax services - 140, 257
file conversion - 56, 197, 225
file transfer - 209
film photography - 193
film printers - 30
film recorders - 30
film teaser writing - 158
finishing - 195
Flash introductions - 114, 278
flowcharts - 220
flyers - 100, 271
folding - 195
formatting - 63, 197, 230
forms - 35, 102, 114, 272
front end processes - 53
FTP uploads - 116, 278
fund raising writing - 158
general consulting - 53,155, 223
general editing - 60, 229
general transcription- 71,156, 235
ghost writing - 158
glossary of definitions - 190
grant request writing - 158
graphic design - 89, 194
graphs - 103, 272
guestbooks - 116. 284
guide writing - 159
guidebook writing - 158
heavy page composition - 190
high speed printers - 26
how data was collected - 7
how to measure- 163
HR services - 209
identity packages- 103, 272
illustrations - 90, 104, 194, 273
image edit/retouch - 218
image maps - 161
imagesetters - 30, 44, 217
index - 293
indexing - 64, 230
Industry Production Standards - 49
inkjet printers - 10
inkjet printing - 217
input - 53, 195, 223
insertion - 140, 257
interactive training - 209
Internet marketing - 209
Internet research - 141,209, 257
intranet services - 210
introduction - 4
keyboarding - 65, 191, 230
label printers - 29
labeling - 142, 210, 258
large format prints - 217
laser printers - 13
laser printing - 217
layout & production - 92
layout/paste-up - 191
learning curve 167
legal support - 211
legal transcription - 72, 238
letter writing - 159
light page composition - 191
list maintenance - 142, 211, 258
logos - 90,104, 117, 161, 220, 273
machine standards - 4, 8, 191
mail merge svcs - 143, 211, 259
mailing list svc - 144, 211, 259
mailing services - 144, 211, 260
manual writing - 159
marketing collateral - 159
marketing consulting - 55, 224
marketing svcs - 145, 212, 260
marketing writing - 159
measurement units - 47
measuring learning curve - 167
medical transcription - 74, 239
medium page composition - 191
micro dry color printers - 23
minute-taking - 67, 213
multifunction devices - 26
multimedia - 110, 204, 251
multimedia animation - 110, 251
multimedia services - 204
NAPL production - 48
newsletter writing - 86
newsletters - 105, 274
non-proportional type - 191
normal - 168
normal distribution - 167
number of measurements - 164
OCR scanning - 69, 198, 231
office mgmt - 145, 212, 260
office organizing - 145, 212, 260
operator standards - 4, 47
other services - 131, 251
other times - 155
output - 217
page layout - 278
payroll services - 146, 213, 261
PDF - 57
PDF conversion - 225
personal assistance - 146, 213, 261
photocopying - 217
pickup & delivery - 261
postcards - 106, 275
posters - 106, 275
PowerPoint presn - 106,161, 220, 275
preliminary proof - 191
prepress - 218
presentation writing - 159
press release writing - 87,159
print ads - 106, 276
print brokering - 147, 213, 261
printer output - 40 production - 161, 218, 266
production baseline - 186
production mgmt - 147, 213
production standard - 191
project mgmt - 147, 213, 261
proof - 190
proofreading - 66.155, 190, 198, 233
proportional type - 192
proposal writing - 159
public speaking - 213
raw time data - 223
recording (minutes) - 67, 213, 234
reminder svcs - 147, 213, 262
repetitive letters - 107, 221, 276
research svcs - 147, 214, 262
results of our research - 51
resume writing - 88
resumes - 108, 148, 214, 262, 276
review writing - 160
rough.- 190
sales support - 214
sample timing model - 172, 175
scan to file - 68,156
scanners - 33
scanning - 36, 68, 199, 234
scheduling - 214, 263
scoping w audio - 215
scoping w/o audio - 215
script writing - 160
search engine optimization - 161
search engine registration - 118, 280
second-minute conversion - 35
secretarial svcs - 149, 215, 263
seminar - 161
shopping carts - 119
sigma - 168
simple graphics - 192
site design - 120, 281
site design, 10 pages - 221
site design, 1-2 pages - 221
site development - 221
site maintenance - 222
site makeovers - 120, 281
site updates - 162
software consulting - 55, 224
software services - 130, 221, 278
software support - 221
solid ink printers - 23
spreadsheet maint - 150, 215, 263
spreadsheet mgmt - 150, 264
spreadsheets - 109, 194, 277
stamping - 216, 264
standard deviation - 168
standard pricing statement. - 187
standard turnaround times - 193
standard typing output - 192
statements & billing - 151, 216, 264
statistical performance times - 53
stuffing - 151, 216, 264
stuffing & insert - 216
substantive editing - 62, 228
technical editing - 63, 229
technical support - 152, 265
testing svcs - 152, 216, 265
thermal transfer printers - 23
training - 153, 265
training matl writing - 160
transcription - 71,156, 199
transcription, general - 199
transcription, legal - 199
transcription, medical - 200
translation - 156, 200
transparencies - 221
type intensive - 192
typical machine output times - 9
typing - 75, 200, 240
very heavy page composition - 192
very light page composition - 192
video svcs - 204
virtual services - 154, 216, 265
voicemail svc - 217
web banner ads - 111, 281
web buttons - 112, 282
web consulting - 55, 224
web content - 162
web content generation - 112,161, 282
web content writing - 88,160
web databases - 113, 222, 282
web e-commerce site - 292
web e-zine - 292
web forms - 114, 283
web frames - 162
web graphics - 116, 284
web guestbooks - 116, 284
web logos - 117, 284
web page layout - 117
web search engine registration - 118
web services - 111,161, 221, 278
web shopping carts - 284
web site (1 page) - 287
web site (10 pages) - 291
web site (15 pages) - 291
web site (2 pages) - 288
web site (3 pages) - 289
web site (4 pages) - 290
web site (5 pages) - 290
web site (addl pages) - 286
web site (typical) - 285
web site design - 120
web site makeovers - 120
web sites - 121,162
what jobs are covered - 47
what to measure - 163
why a book on time? 4
wide format printers - 18
word processing - 78, 201, 242
writing - 82,157, 192
writing ad copy - 246
writing articles - 202, 246
writing biographies - 202
writing books - 202, 246
writing brochures - 247
writing business letters - 202
writing business plans - 202
writing cover letters - 247
writing e-books - 248
writing games - 202
writing general copy - 203, 245
writing ghost writing - 203
writing journals - 203
writing manuals - 203
writing marketing matls - 203, 248
writing media PR kits - 203
writing newsletters - 203, 249
writing PR copy - 249
writing resumes - 249
writing reviews - 203
writing technical - 203
writing web content - 203, 250

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